Hardware Limited Warranty
Updated: September 19th, 2019
Ultraleap Ltd (“Ultraleap“, Leap Motion” or “we“) warrants this Leap Motion hardware product against material defects in materials and workmanship for a period of one year from the date of purchase (“Warranty Period“) by the original end-user purchaser (“you”). Except where prohibited by applicable law, this warranty is non-transferable and is limited to the original purchaser. This warranty gives you specific legal rights, and you may also have other rights that vary under local laws.
Software distributed by Ultraleap with or without theUltraleap or Leap Motion brand name (including, but not limited to, the software that interacts with or that is pre-installed in the product) is not covered under this limited warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
Ultraleap does not warrant that the operation of the product will be uninterrupted or error-free. Ultraleap is not responsible for damage arising from failure to follow instructions relating to the product’s use.
If the product is determined to be materially defective during the Warranty Period, Ultraleap will (at its option) (1) repair or replace the product, or (2) refund the price paid, provided that the product is returned to the point of purchase or such other place as Ultraleap may direct with a copy of the sales receipt or dated itemized receipt. Shipping and handling charges may apply except where prohibited by applicable law. Ultraleap may, at its option, use new or refurbished or used parts in good working condition to repair or replace any product. Any replacement product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer or for any additional period of time that may be applicable in your jurisdiction.
This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; (3) use of cables or other equipment not supplied by Ultraleap; or (4) other causes that are not defects in material and workmanship except where such restriction is prohibited by applicable law. This warranty additionally does not cover products marked as “sample” or sold “AS IS”.
How to Obtain Warranty Support
Before submitting a warranty claim, we recommend you visit the support section at support.leapmotion.com for technical assistance. Valid warranty claims are generally processed through the point of purchase during the first 30 days after purchase; however, this period of time may vary depending on where you purchased your product – please check with Ultraleap or the retailer where you purchased your product for details. Warranty claims that cannot be processed through the point of purchase and any other product-related questions should be addressed directly to Leap Motion. The addresses and customer service contact information for Ultraleap can be found in the documentation accompanying your product and on the web at leapmotion.com/contact.
Limitation of Liability
ULTRALEAP WILL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING FROM THE USE OR SERVICE OF THE PRODUCT. IN ADDITION, ULTRALEAP WILL NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF ULTRALEAP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT WHERE PROHIBITED BY LAW, THE WARRANTY AND REMEDIES DESCRIBED ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY OR IMPLIED. Any recovery is limited to repair, replacement, or refund as described above. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE PRODUCT IS NOT INTENDED FOR CONTROL, WHETHER DIRECT OR INDIRECT, OF OR USE WITH INDUSTRIAL, COMMERCIAL, MILITARY OR MEDICAL EQUIPMENT, AND IS NOT INTENDED FOR ANY USE WHERE FAILURE OR FAULT OF THE PRODUCT COULD DIRECTLY OR INDIRECTLY CAUSE RISK OR DAMAGE TO LIFE OR PROPERTY. THIS WARRANTY WILL NOT APPLY IF THE PRODUCT IS USED IN SUCH A MANNER. ANY SUCH USE IS ENTIRELY AT THE USER’S DISCRETION AND RISK. ANY SUCH USER WILL BE SOLELY RESPONSIBLE FOR (AND ULTRALEAP DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES RESULTING FROM SUCH USE.
Duration of Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ULTRALEAP DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE WARRANTY PERIOD ABOVE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, or do not allow exclusions or limitations on certain damages, including damages for death or personal injury caused by negligence, so the above limitation may not apply to you.
National Statutory Rights
Consumers in some jurisdictions may have legal rights under applicable national legislation governing the sale of consumer goods. These rights are not affected by the warranties in this limited warranty.
No Other Warranties
No Ultraleap dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Your seller is solely responsible for any other warranties.
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